Help Center & FAQ

help How long does shipping take from China to Nigeria?

It depends on the shipping method selected:

• Air Freight Express: 5–7 days.
• Air Freight Standard: 9–14 days.
• Sea Freight Container Cargo: 35–45 days.

help Are customs clearance duties included in shipping quotes?

Yes! All shipping quotes provided by NXCK Connect include customs clearance charges at Apapa Port/Lagos Airport. There are no surprise duty assessments when picking up your package.

help How do I pay for procurement sourcing orders?

We accept payments directly in Nigerian Naira (₦) via bank transfer, credit cards, or Flutterwave. We handle the currency conversion to Chinese Yuan (RMB) or USD to pay the factory in China.

help How do we guarantee product quality from Chinese manufacturers?

Our QC team in Guangzhou will physically inspect your goods when they arrive at our consolidation warehouse. We verify specifications, perform quantity counts, check for physical defects, and send you video reports before loading your cargo.

help Can you source Left-Hand Drive vehicles from China?

Yes! China is a Left-Hand Drive (LHD) country. All vehicles sourced through our Used Car section are Left-Hand Drive, which matches the standard steering regulations in Nigeria.